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Software Support
Software maintenance is an essential part of our overall system support plan. RF Pathways is fully supported by individuals within our organization that are committed and knowledgeable with regard to your particular installation. Purchasing yearly software support guarantees the prompt delivery of mission critical services which include the following:
- Daytime Telephone Support with guaranteed response time
- Daytime On-line Support with guaranteed response time
- Administration of RF Pathways warehouse management system server including
- Administration of SQL Server and Windows Operating System
- Technical discussions involving optimizing the existing software
- Functional or reporting modifications
- Instruction manuals and other documentation changes